Contact

• Technical Support for ConnectNH members, (603) 862-VIEW (8439)
• To obtain information or inquire about a quote to become a ConnectNH member, contact George A. Fryburg at george.fryburg@unh.edu  or call- 603-234-8651
• To inquire on billing issues, contact UNH's Information Technology Business Service Center at it.bsc@unh.edu

General Resources

• Glossary of Videoconferencing Terms, by the TWICE organization in Michigan.
• The Videoconference Zone (scroll down for the Videoconference Zone link) Learn about some common videoconferencing pit falls and how to avoid them. Recommended for anyone asked to be in a videoconference.
• International Country Codes, you may find this useful if you're calling internationally.
• The Center for Instructional Videoconferencing Content (CIVCC). a good resource for finding programs
• Center for Interactive Learning and Collaboration, another good program resource.

IP Videoconferencing

• IP Videoconferencing Services, firewalls and H 323, by WiscNet.
• Simple and inexpensive improvements for videoconference lighting
• Acoustic Guidelines

Vendor Specific Instructions

• Polycom User Manuals
• Tandberg User Manuals
• Tandberg C-20 Instructions
• Tandberg TRC5 Remote Control Quick Reference Guide
• Minimum Computer Requirements for MOVI
• Suggested Camera Info for MOVI
• MOVI (Jabber) Troublshooting Help
• "How To" Video on the TRC5 Remote
• "HowTo/ Info" Video on C-20
• "How To" Video on setting up a sytem and room
• "How To" Video Setting up a C-20 Call

Recommended Downloads for Jabber (Movi)

• Jabber for Windows (Movi) 
• Jabber for Mac (Movi)
• Some FAQ's on Jabber (Movi) from Duke University
• Cisco/Tandberg Precision HD USB Video Cameras (v. 1.50) - Windows
• Cisco/Tandberg Precision HD USB Video Cameras (v. 1.50) - Mac (requires X11)
• Jabber (Movi) for Windows User Guide
• Jabber (Movi) for Mac User Guide